Pet Supplies Corner Return Policy
At Pet Supplies Corner, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return policy that allows you to return the product for a refund or exchange, subject to the following terms and conditions:
Timeframe for returns: You may return an item within 30 days of the delivery date.
Condition of the product: The item must be in its original condition, unused, and with all packaging and labels intact.
Refund or exchange: You may choose to receive a refund or exchange for the item.
Shipping fees: The customer is responsible for the cost of shipping the item back to Pet Supplies Corner, unless the return is due to an error on our part.
Restocking fees: A restocking fee of 10% may be applied to returned items that are not defective.
Defective items: If the item is defective, please contact us within 30 days of delivery to arrange for a return or exchange. In this case, we will cover the cost of shipping the item back to us and issue a full refund or exchange.
To initiate a return, please contact us at firstname.lastname@example.org with your order number, the reason for the return, and whether you would like a refund or exchange. We will provide you with instructions on how to proceed with the return.
Please note that we reserve the right to refuse returns or exchanges that do not meet the above conditions.
Thank you for shopping with Pet Supplies Corner!